Booking terms and conditions
Welcome to BMG (Boomerang Global Ventures). These Terms and Conditions govern your use of our website at https://bmg.boomeranglobalventures.com/ and the booking and participation in our surf camps, yoga & surf experiences, work & surf programs, custom lessons, and other adventures. By accessing and using our website or services, you agree to comply with these terms. Please read them carefully before proceeding with any bookings or interactions.
Use of the Website
You must be at least 18 years old to use our website, make bookings, or participate in our programs. If under 18, you must have parental or guardian consent.
You are responsible for maintaining the confidentiality of your account information, including your username and password.
You agree to provide accurate and current information during the registration, booking, or inquiry process.
You may not use our website for any unlawful or unauthorized purposes, including disrupting our services or impersonating others.
Service Information and Pricing
We strive to provide accurate descriptions, images, and pricing for our surf camps, destinations, lessons, and activities. However, we do not guarantee the accuracy or completeness of such information.
Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
Bookings and Payments
By placing a booking on our website, you are making an offer to participate in the selected experiences.
We reserve the right to refuse or cancel any booking for any reason, including but not limited to availability, errors in pricing or information, or suspected fraudulent activity.
You agree to provide valid and up-to-date payment information and authorize us to charge the total amount, including applicable taxes and fees, to your chosen payment method.
We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.
For flexible bookings, you may adjust or cancel up to 14 days prior to arrival, or within a 72-hour window for short-notice changes, subject to our policies. Optional cancellation insurance is available for added protection.
Participation and Delivery
We will make reasonable efforts to ensure smooth delivery of your booked experiences, including surf lessons, yoga sessions, and adventures.
Arrival days are fixed to foster community and program consistency, as detailed on our website. Times and details may vary based on location and other factors.
Participation in activities like surfing, hikes, or cultural tours requires adherence to safety guidelines provided by our instructors. You assume responsibility for your fitness and any risks involved.
Returns and Refunds
Our Refund Policy (available separately on our website) governs the process and conditions for cancellations, changes, or refunds. Please refer to it for details on eligible scenarios, such as within the flexible booking window.
Intellectual Property
All content and materials on our website, including but not limited to text, images (e.g., ocean waves or destination photos), logos, and graphics, are protected by intellectual property rights and are the property of BMG or its licensors.
You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Limitation of Liability
In no event shall BMG, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or participation in our services.
We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the experiences offered.
Sustainability and Conduct
We are committed to sustainability, including beach cleanups and eco-friendly practices. By participating, you agree to respect local environments, communities, and guidelines.
Amendments and Termination
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@bmg.boomeranglobalventures.com.